Just by understanding the value of their cash, some other things have changed with both the Client's and the Financial Adviser's attitude and behaviour:
- The client's attitude to risk changed
- The client's capacity for loss changed
- The Financial Adviser treated his clients fairly
- The Financial Adviser demonstrated they are managing their conflicts of interest better
- All the clients been given more information with which to make their financial planning decisions
- The Financial Adviser met his Consumer Duty requirements more effectively